101 Bloor Street West
Toronto ON, M5S 0A1
P: 416-961-8800
Toll Free (Canada and U.S.A.): 1-888-534-2222
F: 416-961-8822

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How Complaints are Resolved

Complaints raised about our members are addressed in accordance with the Ontario College of Teachers Act. There may be several stages in the resolution process:

  • intake
  • investigation and/or complaint resolution if applicable
  • hearing.

We receive complaints from three sources:

  • the public, including College members
  • the Minister of Education
  • the College Registrar (acting in the public interest).

Note: for reasons of confidentiality, we do not comment on any concerns, complaints, investigations or the complaint resolution process.

Do you have concerns about the actions of a member?

Download our guide

Are you a member that is the subject of a complaint?

Download our guide.

101 Bloor Street West, Toronto, ON, M5S 0A1

Client Services:

Telephone: 416.961.8800

Toll-Free (Canada and U.S.A.): 1.888.534.2222


All Other Inquiries:

Telephone: 437.880.3000

Toll-Free (Canada and U.S.A.): 1.833.966.5588


© 2024 Ontario College of Teachers

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