How Complaints are Resolved

Complaints raised about our members are disposed of in accordance with the Ontario College of Teachers Act. There may be several stages in the resolution process:

• intake
• investigation
• complaint resolution (if applicable)
• hearing.

We receive complaints from four sources:

• the public
• College members
• the Minister of Education
• the College Registrar (acting in the public interest).

Note: for reasons of confidentiality, we do not comment on any concerns, complaints or investigations.

Do you have concerns about the actions of a member?

Download our guide.