Frequently Asked Questions
I tried paying my fees on oct.ca and by the phone and it keeps telling me my information is not up-to-date, but when I log into my account everything looks fine.
It may be your employer information has not been updated. Please verify you have entered employment information (either employed in education – not employed in education of on leave). In addition, ensure that it is not indicated that the employer deducts the fees. If you employer has not deducted the fees you must remove that check mark.