The Ontario College of Teachers is Canada’s only self-regulatory body for teachers. The College licenses, governs and regulates teachers in Ontario.
You can find information about teaching jobs in Ontario and the rest of Canada by visiting Education Canada and Teach in Ontario.
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Bilingual Intake Coordinator, Intake and Hearings Unit
Investigations and Hearings Department
Category 11 – Salary Range $55,809 – $71,017
A proven professional, with excellent communication skills and problem solving experience, you will receive and document French and English language in-coming concerns regarding members, attempt to resolve a variety of concerns using conflict resolution skills and redirect complainants to schools and employers as appropriate. You will advise, assist and inform callers on the process of how to file a complaint and submit it to the Registrar. Duties include identifying and classifying incoming documents, as well as creating and updating French and English language intake files.
The ideal candidate will be self-directed, motivated and able to anticipate needs and initiate appropriate actions under the direction of the Manager, Intake and Hearings. Familiarity with the Ontario education system, its Acts and Regulations and the field of special education is desirable. Membership in the College is considered an asset.
French language proficiency at the following Canadian Language Benchmark levels: oral expression (9), oral comprehension (9), written comprehension (7), and written expression (7).
- Assess nature of complainants’ concerns and attempt to resolve or redirect routine concerns to school or employer when appropriate in accordance with established practice and a sound working knowledge of the Education Act, Ontario College of Teachers Act and other relevant legislation
- Respond to caller requests for information regarding the complaint disposition process, College jurisdiction and the public register
- Receive, triage, and process all employer reports
- Counsel senior personnel from boards, independent schools and First Nations schools on statutory reporting requirements, requiring knowledge OCTA, Education Act, and other relevant legislation
- Respond to member contacts seeking professional practice advice re: professional standards, conflicts with colleagues, conflicts with administrators, conflicts with federation, etc.
- Respond to queries from former members seeking information regarding reinstatement / reapplication process
- Respond to queries from other organizations, i.e., police, CAS
- Flag exceptionally serious or sensitive complaints for I&H Leadership
- Prepare correspondence in both official languages in response to incoming concerns and requests as well as provide assistance to the Manager, Intake and Hearings
- Receive, identify and classify all incoming intake letters and documents on a daily basis
- Track pending intake cases by keeping abreast of media concerns forwarded to the Department in advance of a formal complaint
- Maintain hard copy intake and correspondence files
- Manage telephone software in consultation with IT Department
- Receive calls and deal with e-mail messages sent to the Unit and create or update electronic files accordingly
- Adhering to confidentiality provisions, deal with caller requests for information regarding existing complaints
- Provide statistical reports and analysis of trends and emerging issues regarding the work of the Department
- Perform other duties as assigned by the Manager, Intake and Hearings
To apply, please forward your resume no later than March 14, 2014.
E-mail applications to: firstname.lastname@example.org. Indicate posting number 14-13 in subject heading.
Investigations Unit, Investigations and Hearings Department
Regular Full-time Positions Category 6 - Salary Range $66,970 - $92,322
A proven investigator with experience in sensitive and sometimes complex cases, you will investigate complaints of alleged teacher professional misconduct, incompetence and incapacity.
Excellent English-language writing and oral language proficiency required with French language proficiency at the following Canadian Language Benchmark levels: oral expression (10), oral comprehension (11), written comprehension (11), and written expression (11). Professional regulatory organization experience is an asset in consideration for this role.
- Conduct investigations of complaints with manager direction on the nature and the extent of an investigation, including persons to be interviewed, visits to be made, others to be contacted for information, the process for substantiating documentation, legal advice, time frames and investigation sequencing.
- Prepare correspondence re investigation process for parties, counsel and witnesses.
- Interview complainants, witnesses, and/or other individuals.
- Prepare interview summaries for inclusion in investigation reports.
- Request certificates of convictions and other documentation relating to criminal trials and charges.
- Review the results of investigations with the Manager of Investigations prior to presentation to the Investigation Committee.
- Prepare case reports for review by the Investigation Committee in accordance with established policies and procedures.
- Attend Investigation Committee Panel meetings to provide background information on assigned cases.
- Attend Investigation Committee meetings as required.
- Perform other duties as assigned by the Manager of Investigations.
To apply, please fax or mail your resume no later than March 14, 2014. E-mail applications to email@example.com. Indicate Posting Number 14-10 in the subject heading.
Managing Editor, Professionally Speaking/Pour parler profession
Communications Unit, Corporate and Council Services
Regular position, category 5 - Salary Range $76,737 - $113,627
An accomplished communications professional, you will be the Managing Editor for the College’s quarterly magazines. A creative and disciplined self-starter, you will apply your exceptional writing and editing skills, your publications experience and your planning and quality control skills to the English and French versions of the College’s quarterly magazine, Professionally Speaking/Pour parler profession, as well as the website, social media and other communication products.
The portfolio of print publications you have managed and produced will demonstrate your capacity to further develop these signature publications of the College which are the key communication tools advancing the College's mandate as a regulator in the public interest. Bilingualism is an asset for this position.
- Serve as Managing Editor of the College’s quarterly magazines Professionally Speaking and Pour parler profession – both print and online versions.
- Research and compile background materials on topics related to the College's regulatory role in the public interest as well as identify writers for upcoming issues of the magazine.
- Plan and develop article lineups in English and French (in collaboration with Francophone editorial stakeholders) for each issue.
- Plan editorial content and columns, writing some articles and assigning others to freelance writers.
- Plan and oversee the production schedule for each issue.
- Edit articles and other magazine content prepared by other writers.
- Commission photography and illustrations, make arrangements with printers and proof at all stages of production including press checks.
- Oversee the work of the Senior Editor, photographers and production activities.
- Engage in seamless collaboration with a cross-functional team of colleagues.
- Prepare, write and edit copy for additional communication channels including social media, websites, e-newsletters, brochures and membership mailings as a member of the Corporate Communications team.
- Serve as the senior staff member designated to support the work of the Editorial Board of the College Council.
- Attend other meetings and act on behalf of the Corporate Communications Team Leader and/or Manager of Communications, as required.
- Other writing and communications duties as assigned.
To apply, please forward your resume and covering letter by March 14, 2014. E-mail resumes to: firstname.lastname@example.org. Indicate Posting Number 14-12 in subject heading.